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Mary Parker Follett (1868 – 1933), defined management as “the art of getting things done through people”.
Management is also defined as the act of directing and controlling a group of people for the purpose of coordinating and harmonizing the group towards accomplishing a goal beyond the scope of individual effort. Management encompasses the deployment and manipulation of human, financial, and natural resources.
Case Management has no single recognised definition and is interpreted in a multitude of ways within the Healthcare Industry and therefore it is difficult to compare the various forms of Case Management provided in the marketplace.
At Healthcare RM Case Management relates to:
To this end we actively manage a case from an early point of an illness or injury (preferably before an employee is absent) and arrange early intervention wherever appropriate. We use both the NHS and the private sector to facilitate any necessary treatment.
The service is entirely telephone based, and is therefore accessible countrywide. HRM has developed specific skills in telephone triage and use validated assessment tools as part of the assessment process in each case referred.
We recognise that circa 80% of ill health costs in many organisations are due to musculoskeletal and mental health disorders and we have saved our customers circa 40-50% of the cost of ill health in these areas including:
Please also refer to Section 6 for further information on our FROG programmes - (Multidisciplinary Functional Rehabilitation Programmes).
Our costs savings have been calculated across reductions in:
However our skills and experience range across every aspect of employee ill health and injury including:
The HSE have estimated that sickness absence recently accounted for circa 10% of a company’s profits. Yet the data on which the incidence and cost of sickness absence is based remains flawed as so many organisations still struggle to record sickness absence accurately.
Although many organisations are concerned about the cost of ill health to their business, they are also faced with the additional burden of legislative compliance.
At Healthcare RM we are concerned about all aspects of employee health and the effect this can have on your business. We therefore not only help you reduce the cost of ill health to your organisation but we also support you with compliance issues such as Health and Safety and Disability Discrimination. At the same time we can provide clear advice and recommendations to Line Managers and HR Managers to enable them to make informed decisions.
